Website terms and conditions

Leak Insurance Claim is operated by ADI Leak Solutions Ltd, trading as ADI Leak Detection, registered in England and Wales, company number 15870765. Registered office: Unit L, BPI House, Cores End Road, Bourne End SL8 5AS.

Contact us at [email protected] or 0333 567 2652. ADI is the only leak detection specialist recommended on this site.

The guides explain general considerations for UK water leak insurance claims. They do not interpret your individual policy, provide a personal recommendation or replace advice from your insurer or an appropriately qualified adviser. We do not handle or negotiate insurance claims for you.

Your insurer assesses cover against the policy, evidence, limits, exclusions and excesses. No statement, checker result, review or report on this site guarantees payment of a claim.

The calculator compares the figures you enter. It cannot assess whether costs are covered or predict future premiums. Check estimates, policy terms and proposed work with your insurer before relying on a result.

This website does not take bookings or payments. Reading a guide, using a tool or opening a call link does not book a visit.

A service arranged with ADI is subject to the quotation and applicable booking terms supplied for that service. Ask ADI for a copy before agreeing to work, including the scope, access requirements, payment arrangements, cancellation rights and any conditions for starting work during a cancellation period.

These website terms do not replace the service agreement or restrict your statutory consumer rights. Attendance, detection, repairs and report delivery depend on the agreed service and circumstances.

The site cannot assess conditions at your property. Do not touch wet electrical equipment, enter an unsafe area or carry out work beyond your competence. Get qualified assistance where necessary. General claim guidance should not delay action needed to prevent immediate harm.

You may read, print and share links to these guides for personal use, including discussing a claim with your insurer. Keep the source and relevant qualifications with any extract. Rights in the site’s original content belong to ADI or its licensors; third-party photographs, quotations and marks remain subject to their owners’ rights.

Do not misrepresent the source, imply an endorsement, interfere with the website or attempt unauthorised access. Ordinary search indexing and lawful uses permitted by copyright law are not prohibited by these terms.

We aim to keep information accurate and will consider corrections sent to the contact details above. Policy wording, ratings and service information can change. Check dates and confirm details relevant to your decision.

External links are provided for relevant information. Other organisations control those pages. The site may be changed or unavailable from time to time.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud or death or personal injury caused by negligence. Your statutory rights remain unaffected.

See our privacy and cookie notice for information handling and our accessibility statement for support using the site.